Friday, September 18, 2015

Ben Carson op-ed: Veterans Health Care Needs Bold Reform - I Know From Inside

A few days before Labor Day, as Americans prepared for the end of summer, we learned that some 300,000 U.S. veterans might have died while waiting for health care at the U.S. Department of Veterans Affairs. Yet due to “generally unreliable” VA data and ineffective systems, even this critical statistic could not be confirmed.
These disturbing findings, revealed in a report by the agency’s inspector general, confirm the urgency for VA reform. When it comes to veterans care, Americans are rightfully outraged, and can no longer be content with business as usual: We must seek — and our veterans deserve — real improvements that are bold and long-lasting.
During my career as a neurosurgeon, I worked at VA hospitals as a medical student at the University of Michigan in Ann Arbor and again in Baltimore. Both my internship and residency at Johns Hopkins involved actual patient care as well as supervising resident physicians attending at VA hospital facilities. I sat at the bedside of many veterans and witnessed their selflessness, their sacrifice and their need for extraordinary care. Their anguish was my anguish.
Today, while many committed leaders and servants toil at the VA, its performance is marred by incompetence and corruption bred by structural impediments and bureaucratic indifference. The astonishing findings of public and private audits have turned out to be much worse than anyone suspected. In May of last year, Americans discovered that VA employees across the country had falsified and manipulated patient appointment records — leaving veterans seeking treatment in long or futile waiting lines while the employees themselves were receiving fat bonuses. After the scandal, a new VA secretary, Robert McDonald, pledged to clean house, but as of February this year, nearly a year after the scandal came to light, only eight employees out of more than 340,000 on the VA’s payroll had been fired for their role in manipulating wait times. Even Mr. McDonald, one of the finest corporate executives and management figures in America, could not break the logjam of dysfunction at the bureaucratic behemoth.
Read the rest of the op-ed HERE.

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